Support

GRATWICK SUPPORT CENTER
Operated by: Gratwick Enterprises, Inc.
Address: 11308 Blue Sage Dr., Sylmar, CA 91342

We are here to help. If you have questions about your account, subscriptions, or any features within the Gratwick app, please reach out using one of the methods below.

Contact Us

The fastest way to reach our support team is by email. We aim to respond within 24 hours on business days.

Email: [email protected]

General Inquiries: [email protected]

Frequently Asked Questions

How do I create an account?

You can sign up on the website or you can download the Gratwick app from the App Store, tap "Sign Up," and follow the on-screen instructions. You will need a valid email address to complete registration.

How do I reset my password?

On the login screen, tap "Forgot Password?" and enter the email address associated with your account. You will receive a verification code to reset your password.

How do I manage my subscription?

Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your device to view, modify, or cancel your Gratwick subscription. If you are Android you can manage your subscription through the Profile dashboard > Subscriptions.

How do I delete my account?

You can request account deletion from within the app by navigating to your Profile > Settings > Delete Account. You will be asked to confirm your password. This action is permanent and cannot be undone.

What is Gratcoin?

Gratcoin is a non-tradeable digital reward token exclusive to the Gratwick platform. It cannot be bought, sold, or traded on any exchange. It can be redeemed once annually for Gratwick rewards and experiences. Gratcoin does not represent equity or ownership in Gratwick Enterprises and carries no promise or expectation of financial return.

How do I submit a creative project?

We will have an annual submission window where every subscriber can submit a formal proposal for funding. We will provide details, a template and a special module in the app for project submissions. Our first submission window will be opened during the production of Just Drive and only lifetime or annual subscribers will be eligible to submit. Going forward, anyone with a subscription will be eligible. To learn more about our roadmap for creators and funding visit gratwick.io/white-paper.

How do I get support?

Send us a message at [email protected] we will get back to you as quickly as possible.

Policies

App Information

Platform: iOS (iPhone and iPad)
Requires: iOS 15.1 or later
Developer: Gratwick Enterprises, Inc.